Edinburgh Airport facilities
A guide to some of the facilities available within the airport terminal
Business facilities
There are a number of services available in the terminal building designed to aid your business needs:
Lounges - passengers can pre-book the Servisair executive lounge which is available for a small fee to all passengers and is situated in the departures area on the first floor. British Airways first and business class passengers can use the BA executive lounge; and bmi silver and gold diamond club members (flying with bmi / bmibaby) can use the bmi diamond club lounge. Both are found on the first floor.
Internet access - is available via a number of fixed terminals located both before and after security control. Payment can be made online with a credit card, or by using pounds sterling(£) and euro(€) coins at the access points themselves. High-speed Wireless Internet Access is available throughout the airport. T-Mobile, BT Openzone and The Cloud Networks provide broadband wireless service.
Family facilities
Baby changing facilities - there are 4 baby change rooms in the Edinburgh airport terminal building. One is situated before security in the UK and Ireland arrivals area. After security there are baby change rooms by Gate 11 and on the first floor by Books etc.. For arriving passengers there is a babycare room in international baggage reclaim.
Restaurants & bars - Most restaurants and bars provide high chairs and children's menus.
Play areas - there are childrens play areas near Gates 2, 4, 9 and 11 and additional childrens entertainment is provided in the Food Village family area on the first floor.
Special needs
For the hard of hearing and partially sighted - Induction loops are found in various locations around the terminal. Pay phones and credit card telephones are available in all parts of the airport and are adapted for hearing aids. There is also a text pay phone in the international arrivals area.
Guide and hearing dogs - are the only dogs allowed in the terminal buildings.
Helping Hand - A personalised assistance service is available for passengers travelling through Edinburgh Airport.
Help Points - Help phones are located in the short stay and one hour car parks. There are also two Help Points found in the coach park and in the arrivals hall. Assistance is free and you can request a wheelchair or help with baggage. This assistance can be pre-booked by calling +44 (0)131 344 3486.
Toilets - there are unisex wheelchair accessible toilets which can also be used by parents travelling with young children.